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Best answer

Zapier crashes in all browsers when editing Zaps.

JamesDW

I am having the same issue as of yesterday and have tried the following:

Chrome
Edge
Firefox
and all the private window versions.

I have also cleared the cache, logged in/out.

I get to different stages of editing apps but all crash within a minute. By crash I mean the window becomes unresponsive and I am presented with various “wait or close” dialogues. I have waited but with no resolution.

 

E.g. I can click to find new samples for a trigger but then it will either get stuck searching or find a new record but not update the screen, it will then crash.

I have some very urgent work that needs to be done on my zaps, I would be very grateful for any advice!

Best answer by ken.aBest answer by ken.a

Hi there @JamesDW,

I have moved your reply to a new post. I hope you don’t mind!

I’m really sorry for the inconvenience this bug is causing you.

I have added you as another affected member to the open bug report. Our engineering team is aware of the issue and is working on a fix. We can’t provide an exact timeframe for the bug’s fix. However, we will keep you in the loop via email once it is fixed.

Thank you for your patience and understanding.

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    1 person likes this
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      StephLR
    Did this topic help you find an answer to your question?

    5 replies

    ken.a
    Forum|alt.badge.img+6
    • ken.aZapier Staff
    • Zapier Staff
    • 6566 replies
    • Answer
    • November 15, 2023

    Hi there @JamesDW,

    I have moved your reply to a new post. I hope you don’t mind!

    I’m really sorry for the inconvenience this bug is causing you.

    I have added you as another affected member to the open bug report. Our engineering team is aware of the issue and is working on a fix. We can’t provide an exact timeframe for the bug’s fix. However, we will keep you in the loop via email once it is fixed.

    Thank you for your patience and understanding.

    S
    • StephLR
    • New
    • 2 replies
    • November 15, 2023

    @ken.a  - I’m experiencing this same issue.  Tried to edit in both Chrome and Edge (on a PC) and cannot edit my flows. Is there a different bug I should be following to track the resolution of this issue?  Do we have a timeframe on the fix yet? 

    Thank you!

    ken.a
    Forum|alt.badge.img+6
    • ken.aZapier Staff
    • Zapier Staff
    • 6566 replies
    • November 16, 2023

    Hi there @StephLR,

    It looks like the issue has now been resolved. Kindly refer to our status page here:

    https://status.zapier.com/#incidents-list

    161f63f3f0982cd2fb079d48c21da463.png
    (view larger)

    Hopefully, this helps!

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    1 person likes this
    • S
      StephLR
    S
    • StephLR
    • New
    • 2 replies
    • November 20, 2023

    Thank you @ken.a!  We’re back in business.  :)

    ken.a
    1 person likes this
    • ken.a
      ken.a
    C

    This issue is happening to me now. I tried all of the things that @StephLR and @JamesDW did. Could this be resolved ASAP? I have a crucial detail I need to edit to a Zap today.

    Thank you.

    Reply


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