I am using WordPress. (I am not using wordpress.com.)
After installing the Zapier for WordPress plugin,
Even if I try all the URLs in the description, I get the same error and can't connect.
We use fastcomet hosting and cloudflare.
Best answer
WordPress error: We hit an error adding your new account
Best answer by ken.a
Hi there
Welcome to the Community! 🎉
I’m sorry to hear about the troubles with authenticating WordPress with Zapier.
WordPress can be tricky to troubleshoot as each instance can be customized in so many ways. Could you please check our common issues document on this here: https://zapier.com/help/doc/common-problems-wordpress#403-forbidden-error?
In addition to that document, I see internally in our notes that one user reached out to WordPress and found out that their ProfilePress plugin was automatically updated, and this caused the Zap to no longer be able to connect. Downgrading back to the previous version (4.3.1) fixed the connection.
Another ended up reaching out to their site hosting provider, Cloudways, who resolved as follows:
In Cloudflare, “Firewall > Bots > Configure Super Bot Fight Mode > Definitely automated” was set to Challenge, preventing the Zapier connection from succeeding. Changing this to “Allow” allowed the Zapier connection to succeed most of the time, but not all of the time.
Hopefully, this helps.
+6- Zapier Staff
- 6514 replies
- Answer
Hi there
Welcome to the Community! 🎉
I’m sorry to hear about the troubles with authenticating WordPress with Zapier.
WordPress can be tricky to troubleshoot as each instance can be customized in so many ways. Could you please check our common issues document on this here: https://zapier.com/help/doc/common-problems-wordpress#403-forbidden-error?
In addition to that document, I see internally in our notes that one user reached out to WordPress and found out that their ProfilePress plugin was automatically updated, and this caused the Zap to no longer be able to connect. Downgrading back to the previous version (4.3.1) fixed the connection.
Another ended up reaching out to their site hosting provider, Cloudways, who resolved as follows:
In Cloudflare, “Firewall > Bots > Configure Super Bot Fight Mode > Definitely automated” was set to Challenge, preventing the Zapier connection from succeeding. Changing this to “Allow” allowed the Zapier connection to succeed most of the time, but not all of the time.
Hopefully, this helps.
thank you for the reply.
Personally, I disabled "Bot fight Mode" and Rss is recognized normally. I think I need to set up security for bot fight mode in another way.
1 person likes this
+6- Zapier Staff
- 6514 replies
You are most welcome
If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 😊
"I have a similar problem. I keep getting this message, even when I switch users, and it mentions a popup, but there’s no popup to be found anywhere."
+6- Zapier Staff
- 2532 replies
Hi
Kindly check your current WordPress account to see if you have the correct permission. You can refer to this help document that Ken gave on the first reply to this thread. https://zapier.com/help/doc/common-problems-wordpress#403-forbidden-error and let us know if that helps you fix the error message.
Thank you.
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