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Question

Getting Sent to Unable to Reach Page when trying to Fix Zaps

T

Hello, we experienced a billing issue, that has since been resolved, but now we have banner that says there are 4,120 held Zap runs, and when I click on the Help me fix it link > Replay Zap runs, it just sends me to a blank page that says “This page isn’t working” . I have tried in all different browsers and on different internet connections, and on my phone so I think it is an internal issue. I have opened ticket but is anyone else experiencing this? 

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    6 replies

    Troy Tessalone
    Forum|alt.badge.img+14

    Hi @ThunderAdmin 

    Good question.

    Go to your Zap Runs and Filter for HELD.

    https://zapier.com/app/history/

     

     

    ⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
    T

    @Troy Tessalone  Another odd thing, it doesn’t show anything for the past month, the billing issue was on 9/23

    1 Attachments
    Troy Tessalone
    Forum|alt.badge.img+14

    @ThunderAdmin 

    The attachment didn’t upload.

     

    ⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
    T

    @Troy Tessalone 

    1 Attachments
    T

     

    Troy Tessalone
    Forum|alt.badge.img+14

    @ThunderAdmin 

    Some things to try…

    • Refresh the page.
    • Change the date range.

     

    If the issue persists, then you can open a ticket with Zapier Support: https://zapier.com/app/get-help

    ⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

    Reply


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