Skip to main content
Question

Access Denied to create file in salesforce

  • September 28, 2023
  • 3 replies
  • 94 views

I am linking a form from ConvertCalculator to Salesforce using Zapier. In the form, users are asked to upload files, which I need to have attached to the object the Zap creates (A Case object in salesforce). 

 

When I test this step, I am able to set up the zap correctly, but found this error. Can someone advise on why this may be? I presume it might be the salesforce side - is there a way to grant this access that anyone else has found?

 

Thanks in advance!

Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Forum|alt.badge.img+14
  • Zapier Expert
  • 31329 replies
  • September 28, 2023

Hi @BrendanHiggins 

Good question.

Have you reviewed the available help articles for using Salesforce in Zaps?

https://zapier.com/apps/salesforce/help


Hi Troy, 

 

Thanks for sharing - I have and there was no specific instruction I could find to troubleshoot this issue.


Troy Tessalone
Forum|alt.badge.img+14
  • Zapier Expert
  • 31329 replies
  • September 28, 2023

@BrendanHiggins

Salesforce has many settings and permissions that may need to be adjusted to address the error.

If you have a Salesforce Admin, then try working with them to adjust and test.