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Teachable error: The app returned, "You are trying to access a feature that isn't available on your plan."

  • September 25, 2023
  • 3 replies
  • 106 views

I want to add a unique tag per teachable course  (new teachable enrollment + filter by course name + mailchimp ?  The testing is showing this error in the attachment “Failed to create an enroll_in_course”, what Can I do?

 

Best answer by Troy TessaloneBest answer by Troy Tessalone

Hi @connollykate 

Good question.

Which Teachable plan do you have?

 

Teachable actions returning 401 - "You can't do that" error

There are two common reasons for this type of error:

Teachable plan type

  • Teachable triggers on Zapier are available on Teachable's Basic plan and up.
  • Teachable actions are only available on Teachable's Professional plan and up.

If the connected account is not on a Teachable Professional plan or up, the Zap will show a "401 - You can't do that" error when you try to use an action.

Teachable offers more details on the difference between plans.

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3 replies

Troy Tessalone
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  • Zapier Expert
  • 31359 replies
  • Answer
  • September 25, 2023

Hi @connollykate 

Good question.

Which Teachable plan do you have?

 

Teachable actions returning 401 - "You can't do that" error

There are two common reasons for this type of error:

Teachable plan type

  • Teachable triggers on Zapier are available on Teachable's Basic plan and up.
  • Teachable actions are only available on Teachable's Professional plan and up.

If the connected account is not on a Teachable Professional plan or up, the Zap will show a "401 - You can't do that" error when you try to use an action.

Teachable offers more details on the difference between plans.


  • Author
  • New
  • 3 replies
  • September 26, 2023

I’m on basic plan and professional plan is too much for me to afford, is there any alternative way to have different zap for my individual courses? Pls tell how to go about it


Troy Tessalone
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  • Zapier Expert
  • 31359 replies
  • September 26, 2023

@connollykate

  • Teachable actions are only available on Teachable's Professional plan and up.