This post was split from topic:
Here’s my setup:
Zap overview
RUN ID: 001175ca-1e0c-a5d7-a691-7a06278b6b51
Question
Zoho CRM: Unable to create entry in module: Contacts. Error : Please check if the URL trying to access is a correct one.
- Beginner
- 3 replies
+6- Zapier Staff
- 6528 replies
Hi there
I have split your reply to a new post. I hope you don’t mind.
Before I can add you to the bug report. We need to confirm it first. That said, looking at the screenshot you’ve provided, I noticed that the mapped data on the “Entry ID” field is incorrect. The “Entry ID” field looks for the ID, and the “zcrm_” bit should not be included. Here’s an example of an Entry ID:
To remove the “zcrm_” bit you might need to add a Text in Formatter by Zapier - Split Text step. Here’s what it will look like based on the screenshot:
After that, you’ll need to map the output of the formatter step to the “Entry ID” field as a custom value. Like so:
Please give that a try, and let me know how it goes! 😊
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