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Question

Unable to map Shopify's shipping field to Salesforce.


SlinshotBio

We have been utilizing the legacy "New Paid Order" Zap event to pull Order info into Salesforce including the Shipping Address details. I went in to update the Zap and noticed that the legacy  "New Paid Order" event is deprecated and tried switching to the new instant  "New Paid Order," but am unable to map any of Shopify's Shipping fields into Salesforce now.

When I search the Insert Data values, I only find customer, billing, and fulfillment addresses, which are not always the same as the shipping address.

Here's an example of what I'm seeing: 

KerriSlingshot_1-1692287428796.png

Let me know if I'm missing something. Thank you!

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2 replies

Troy Tessalone
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Hi @SlinshotBio 

Good question.

One thing to check is that you are using an example order in the Zap trigger from Shopify that has the Shipping Info populated.

Help article about how to change the trigger test data: https://help.zapier.com/hc/en-us/articles/8496310366093


shalgrim
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  • Zapier Staff
  • 406 replies
  • August 18, 2023