Zap Error - Error sending Gmail with trigger from Asana

Hi @katefc 

Good question.

Unfortunately, the screenshots did not load.

they show up on my end, but trying again!

@katefc 

The Data Email field has sub properties that contain the actual value.

e.g. Data > Email > Text Value

You may need to map a different variable.

Still got the same error after changing the variable to “Data Custom Fields Text Value”.

When I load tasks for the test that is the only time I see the text_value and display_value email address. When the zap runs it returns those fields as “null” despite info being there.

When setting up the email action and picking a variable for the email to field i am given three options that contain an email address, “Data Custom Fields Text Value” (which I just tried), “Data Email” (which was my original variable), and “Data Custom Fields Display Value” (which lists all the custom field text).

Screenshots attached, hopefully in the correct referenced order.

@katefc 

You can try adding this action as Step 2: Asana - Find Task

@Troy Tessalone 

What task would I be asking it to find? The task I just created?

I am trying to set it up so when a new subtask is added it will send and email to the email address in the text field column of that subtask. The task name/email address will always be different.

Essentially, I am trying to create an automatic email that sends to a user (outside my org) once their requested subtask has been added to a project.

Thanks so much for your troubleshooting thus far!

@katefc 

Yes, same Task that triggered the Zap.

Sometimes, not all the data is present in a trigger and must be fetched using a “find”.