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Airtable error: Failed to create a record, could not update record in Airtable


dm1559

I have Zapier connecting SignNow and Airtable. Once a contract is fully executed in SignNow, it triggers a “Find Record in Airtable”, searching for the applicants email, which comes back True with no issue. It then Updates the record in the next step. I want to update a “signed” status to “GOOD”, which I wrote in. 

 

How can I fix this??

 

When testing, its triggering this error: 

Failed to create a record in Airtable

Could not update record in Airtable: Airtable error

 

 

Best answer by Troy Tessalone

Hi @dm1559 

Good question.

The Record field expects the internal Airtable Record ID.

 

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3 replies

Troy Tessalone
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  • Zapier Expert
  • 31142 replies
  • Answer
  • June 26, 2023

Hi @dm1559 

Good question.

The Record field expects the internal Airtable Record ID.

 


dm1559
  • Author
  • Beginner
  • 1 reply
  • June 26, 2023

Hi @Troy Tessalone. I’m new to this and figured it out a few minutes ago. Thank you!


ken.a
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  • Zapier Staff
  • 6466 replies
  • June 30, 2023

Hi @dm1559,

I’m glad to hear Troy was able to help you out!

Also, great job! You're doing awesome as a new Zapier user. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to support you every step of the way. 😊


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