Skip to main content
Best answer

Slack error: The app returned "Invalid user"


Laksh
Forum|alt.badge.img

Hi Team,
I tried to  add users to slack channel via zapier.
But it’s popping with an error saying “Invalid user”

I tried providing custom email like “abc@gmail.com”
When I tried to give member id it’s working fine but through email it is popping up with an error.

Can anyone please help.

Best answer by LakshBest answer by Laksh

Here goes the solution.
step1:
Fetch the member id from “search by email” event in slack.

step2:

you can get member id as output

step3:
use the member id as input and invite the person to the the slack channel

View original
Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

chanelle
Forum|alt.badge.img+8
  • Zapier Staff
  • 628 replies
  • June 9, 2023

Hey there @Laksh -

Let’s take a closer look at the Zap you have set up. I have a few requests:

  1. Can you please provide a screenshot, similar to this, of your Zap?
  2. Can you please provide a screenshot of the error message you are receiving? 

Hoping we can get this taken care of ASAP for you! 🤞


Laksh
Forum|alt.badge.img
  • Author
  • Beginner
  • 5 replies
  • June 9, 2023

@chanelle 

Thanks for the quick reply.

Here are the screenshots:
 

 

 

Looking forward to hear


Laksh
Forum|alt.badge.img
  • Author
  • Beginner
  • 5 replies
  • Answer
  • June 9, 2023

Here goes the solution.
step1:
Fetch the member id from “search by email” event in slack.

step2:

you can get member id as output

step3:
use the member id as input and invite the person to the the slack channel


chanelle
Forum|alt.badge.img+8
  • Zapier Staff
  • 628 replies
  • June 9, 2023

@Laksh Just want to make sure that you’ve got this all squared away and no longer require any assistance on this?