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  • Facebook Offline Conversation error: The app returned '{"message":""}. Excecuting creates.offline_event.operation.perform with bundle '{"message":""}
Question

Facebook Offline Conversation error: The app returned '{"message":""}. Excecuting creates.offline_event.operation.perform with bundle '{"message":""}

Controller de Op. y Gestion

I’m trying to create a zap in Zapier but it show me this error in the testing

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

chanelle
Forum|alt.badge.img+8
  • chanelleZapier Staff
  • Zapier Staff
  • 628 replies
  • March 23, 2023

Hey there @Controller de Op. y Gestion 👋 -

I’d love to help you out on this! Is it possible you can provide some extra context regarding your error message? Adding screenshots of both your trigger and action Zap details are incredibly useful when it comes to troubleshooting. 

Of course, please remember to remove any personal information that may be included in the screenshot such as; last names, full email addresses, and actual address, etc.

Controller de Op. y Gestion

 

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • 6519 replies
  • March 27, 2023

Hey @Controller de Op. y Gestion,

I am jumping in here to see if I can help! One of the reasons why you’re seeing an error with your Facebook Offline Conversions action step is because of the custom mapped data on the “Event Set” field. Could you please send a screenshot of your Event Set on Facebook? It should look like this:

b7b39ffecb3d9c5b39fb9c4038c51381.png
(view larger)

Thanks! 😊

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