Error: Could not create record of the "Contact" object: Record Type ID

Hi @hylton 

Good question.

Please post detailed screenshots with how your Zap steps is configured in order for us to have context, thanks.

Thanks Troy.  Here you go:

@hylton 

Check to make sure the connected Salesforce account has enough/proper permissions/privileges set in Salesforce.

Error: "INVALID_FIELD_FOR_INSERT_UPDATE"

This usually means that a Salesforce admin has restricted updates or insertions on that particular field(s) listed in the error message. You’ll need to contact your Salesforce admin to get the necessary permissions for the action.

Error: FIELD_CUSTOM_VALIDATION_EXCEPTION"

Double check if one of the fields/objects has a custom validation rule. You would need to check that rule and ensure that the record we are creating through the Zap adheres to that rule.

Hi Troy, I am set up as Sys Admin so i don’t think that is it.  I also checked and there are no custom validation rules for that field.  Any other ideas?

@hylton

The error is related to this field:

“Could not create record of the "Contact" object: Record Type ID: this ID value isn't valid for the user: 0123i000000EBnnAAG”