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Best answer

HubSpot error: Failed to create a ticket in HubSpot, status code 400 bad request

  • September 12, 2022
  • 2 replies
  • 282 views
J

Hi, 

I’m working on a Zap to create a new ticket in hubspot, but the set up action don’t appear and i cannot do my zap, It happens to someone else? We have some solutions? 

 

 

Best answer by christina.dBest answer by christina.d

MohSwellam wrote:

From the error message I see that you haven't granted Zapier the necessary permissions in Hubspot. Check your API Key there and that it is set to the correct permissions. 

 

Hey there, @Julie GUS CHAT! I wanted to swing by and see if you were able to get this squared away? 

@MohSwellam was spot on in that it sounds like it could be related to permissions. Here’s access to the HubSpot API docs and how to update your permissions.

If you’re looking to create a ticket it sounds like you may need access to this scope:

I hope this helps!

View original
Did this topic help you find an answer to your question?

2 replies

MohSwellam
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  • MohSwellamZapier Expert
  • Zapier Expert
  • 840 replies
  • September 12, 2022

Hi @Julie GUS CHAT 

 

From the error message I see that you haven't granted Zapier the necessary permissions in Hubspot. Check your API Key there and that it is set to the correct permissions. 

Founder of GeekyAir.com
christina.d
Forum|alt.badge.img+9
  • christina.dZapier Staff
  • Zapier Staff
  • 2653 replies
  • Answer
  • September 23, 2022
MohSwellam wrote:

From the error message I see that you haven't granted Zapier the necessary permissions in Hubspot. Check your API Key there and that it is set to the correct permissions. 

 

Hey there, @Julie GUS CHAT! I wanted to swing by and see if you were able to get this squared away? 

@MohSwellam was spot on in that it sounds like it could be related to permissions. Here’s access to the HubSpot API docs and how to update your permissions.

If you’re looking to create a ticket it sounds like you may need access to this scope:

I hope this helps!

Reply


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