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Best answer

Not receiving PIN need help setting up SMS by Zapier

Z

Having an issue setting up SMS Notifications. I can set up a auto responding text. But can’t seem to get a notification that is sent directly to my phone. I was using Zapier SMS. Please advise

Best answer by SamB

Just following up to close this thread as it seems that the same issue was discussed and answered here:
 


For anyone that comes across this closed thread, if the number used definitely isn’t invalid then ​you’ll want to reach out to our Support team who can investigate further. :)

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8 replies

Danvers
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  • DanversZapier Staff
  • Zapier Staff
  • 3731 replies
  • May 12, 2020

Hi @Zap2It Thanks for your question! Could you give us a little more detail on where you’re running into trouble? Are you having an issue connecting your phone to SMS by Zapier? Or have you set up a step in a Zap that’s not working the way that you need it to?

nicksimard
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  • nicksimardZapier Staff
  • Zapier Staff
  • 2115 replies
  • July 6, 2020

Hi @Zap2It!

I wanted to check in with you on this one, since we didn't hear back after our last message. Did you still need help here or were you able to resolve things? Please let us know :)

S
  • Shawnroof1Beginner
  • Beginner
  • 3 replies
  • February 24, 2021

I too am having issues.  SMS by Zapier will not send me PIN to verify.

S
  • Shawnroof1Beginner
  • Beginner
  • 3 replies
  • February 24, 2021

@Danvers @nicksimard 

I am haing issues too.  SMS by Zapier will not send me a PIN to verify my phone.

steph.n
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  • steph.nBuilder
  • Builder
  • 899 replies
  • February 24, 2021

Hi @Shawnroof1 - Could you confirm if you’re using a US or UK based phone number? At this time, we only support those regions to verify your phone.

https://zapier.com/help/doc/how-get-started-phone-sms#verifying-your-phone-number-for-sms

S
  • Shawnroof1Beginner
  • Beginner
  • 3 replies
  • February 24, 2021

@steph.n yes I have a US number.  The Zap worked yesterday but then was disconnected or something. 
 

I can set up a zoom and share my screen

 

 

any help would be great

steph.n
Forum|alt.badge.img+8
  • steph.nBuilder
  • Builder
  • 899 replies
  • February 24, 2021

Hi @Shawnroof1 - I’m afraid our team does not offer live or remote troubleshooting at this time. If you still have persistent issues, we highly recommend connecting with with our Support team directly: http://zpr.io/t4NNK - Thank you for understanding!

SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • 7672 replies
  • Answer
  • July 16, 2021

Just following up to close this thread as it seems that the same issue was discussed and answered here:
 


For anyone that comes across this closed thread, if the number used definitely isn’t invalid then ​you’ll want to reach out to our Support team who can investigate further. :)

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