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How to integrate multiple platform inboxes into one dashboard for unified replies

  • October 12, 2024
  • 3 replies
  • 19 views

I want to integrate Every platforms message in one dashboard (Website Chat, WhatsApp, Sms, Email, Facebook Messenger, Instagram DMs etc) so my clients can reply on that and don't need to go on every platform which saves them a lot of time

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3 replies

Troy Tessalone
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  • Zapier Expert
  • 31349 replies
  • October 13, 2024

Hi @Lead Driven 

Zap apps can be searched here: https://zapier.com/apps

Each Zap app has a profile page that lists the available triggers/actions plus help links.


zaki_readylogic
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You can utilize the services of any PM tool to get the inbox messages from all platforms in that PM tool via Zapier.
For instance,
Trigger: When receive a message on Facebook
Action: Populate it in Monday

Though the above example is a generic automation. Zapier can handle much advance automations to get the data and populate them on a PM tool. 
You can even reply to those messages through those PM tools.
 


JammerS
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  • Zapier Staff
  • 2588 replies
  • October 17, 2024

Hi @Lead Driven ,
 
We just wanted to see how everything is going with your Zap. Did everyone’s recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.