I’ve set up a Zap that goes:
This was working fine a couple of weeks ago, but now I am trying to replicate this in a different Zap, and I cannot select “tag added to conversation in Intercom” as an option in the Zapier Filter, despite it being the first thing that appears in the dropdown.
Any ideas?
Cheers,
Kelsey :)
Best answer by KelseyThomsonBest answer by KelseyThomson
I think I figured this out! There is a ‘tag added’ filter. I ended up just going through gmail, using the automatic emails that intercom sends when you have a conversation. Thanks :)
+11Hi
What you’re showing in that screenshot refers to the first step itself:
In the filter step, you’d have to choose a particular field from the Tag Added to Conversation in Intercom trigger step. Is there a field that’s missing when you try to set this up in a different Zap?
I think I figured this out! There is a ‘tag added’ filter. I ended up just going through gmail, using the automatic emails that intercom sends when you have a conversation. Thanks :)
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