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Does anyone know why the zap isn't triggering?

  • February 21, 2020
  • 1 reply
  • 43 views

Screen Shot 2020-02-21 at 10.19.21 AM.pngThis is the second client this is happening for. I onboarded them as a partner. I have admin access to ad account and page. For the first one I also made sure to have lead access. The leads are still not triggering from FB


Best answer by Danvers

Hi there! Facebook Lead Ads Zaps can be tricky because of all the permissions that you need to set up in Facebook. I recommend checking out the Zapier help guide for Facebook Lead Ads and making sure that you've got all the permissions listed there.

Facebook Lead Ads - Integration Help & Support | Zapier

That help page also a guide to using the Facebook Lead Ads testing tool, which will help you to get a sample for the Zap.

 

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1 reply

Danvers
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  • Zapier Staff
  • 3731 replies
  • Answer
  • February 24, 2020

Hi there! Facebook Lead Ads Zaps can be tricky because of all the permissions that you need to set up in Facebook. I recommend checking out the Zapier help guide for Facebook Lead Ads and making sure that you've got all the permissions listed there.

Facebook Lead Ads - Integration Help & Support | Zapier

That help page also a guide to using the Facebook Lead Ads testing tool, which will help you to get a sample for the Zap.