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Best answer

Getting an error and no leads

M

My zaps have not been working since I stopped the free trial and started paying monthly. I try to turn them on and it ssys “(#100) page public metadata access requires either app secret proof or an app token. I have not received any leads that I show I should have. Please help! Panicking 

Best answer by Liz_Roberts

Hi @mandylinthicum ,

Thanks for reaching out and sorry this error is causing you panic! 

This is a FacebookLeads bug that the Facebook team is currently working on. I have added you to the list of affected users so you will be notified just as soon as the bug is fixed!

Please let us know if you have any additional questions- happy to help!

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4 replies

Liz_Roberts
Forum|alt.badge.img+8
  • Liz_RobertsZapier Staff
  • Zapier Staff
  • 1366 replies
  • Answer
  • March 27, 2020

Hi @mandylinthicum ,

Thanks for reaching out and sorry this error is causing you panic! 

This is a FacebookLeads bug that the Facebook team is currently working on. I have added you to the list of affected users so you will be notified just as soon as the bug is fixed!

Please let us know if you have any additional questions- happy to help!

A
1 person likes this
  • A
    aparna
A
  • aparnaBeginner
  • Beginner
  • 2 replies
  • March 31, 2020

@Liz_Roberts Can you also let me know when this problem is resolved?

Liz_Roberts
1 person likes this
  • Liz_Roberts
    Liz_Roberts
Liz_Roberts
Forum|alt.badge.img+8
  • Liz_RobertsZapier Staff
  • Zapier Staff
  • 1366 replies
  • March 31, 2020

@aparna absolutely- I have added you to the list of affected users so you will be notified as soon as the bug is fixed. I will also update this post at that time!

B
  • BeaconNC
  • New
  • 1 reply
  • April 9, 2020

Any word on this issue?

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