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Best answer

Zendesk And Jira synchronisation

  • March 4, 2020
  • 1 reply
  • 68 views
J

So, when a Zendesk ticket is LINKED to a Jira ticket the custom Jira fields are mapped/synced over to zendesk custom fields.


Currently, I cant find a way to filter by if jira ticket has a linked zendesk ticket.


Also, is this even possible using Zapier? If not, does anyone have any recommended plugings/apps


Best answer by steph.nBest answer by steph.n

Hello @jay9044, at this time, we don't support this feature yet. I've added your request to our features list. I'm afraid we don't offer an ETA but you'll be notified if we have an update to share.

Thank you!


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1 reply

steph.n
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  • steph.nBuilder
  • Builder
  • 899 replies
  • Answer
  • March 6, 2020

Hello @jay9044, at this time, we don't support this feature yet. I've added your request to our features list. I'm afraid we don't offer an ETA but you'll be notified if we have an update to share.

Thank you!


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