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Best answer

WPForms checkboxes to Salesforce

  • April 30, 2020
  • 1 reply
  • 204 views
F

We have a WPForm with bunch of checkboxes, which need to be send to Salesforce.  In Salesforce, they are also checkboxes. 

In Zapier, I map the form field to Salesforce field.  to test --

(1) I fill out the form first, for example 3 out of 5 checkboxes are checked. Then in Zapier, I do “send test data” in each step.  I check the record sent to Salesforce, all 5 chekboxes are checked (should be only 3 that are checked.) 

(2) I turn on the Zap and submit the live form.  the same, all checkboxes are checked in Salesforce record, regardless only 3 are checked in the form.

anybody has the same issue?  any suggestion how to fix?

 

 

Best answer by Liz_Roberts

Hi @FDLI ,

Thanks for reaching out! I see you are working with Spencer in Support on this and it looks like you have stumbled upon a bug here! 

You have been added as an impacted user which does the following:

  • Re-raises this issue with our dev team
  • Adds weight to the issue in our queue
  • Reminds us to update you once this is resolved

We don't have an ETA on when there might be a resolution, but you'll definitely be notified as soon as we hear back that it's been fixed.

I'm sorry that I don't have better news here but please let us know if you have any additional questions!

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1 reply

Liz_Roberts
Forum|alt.badge.img+8
  • Liz_RobertsZapier Staff
  • Zapier Staff
  • 1366 replies
  • Answer
  • May 1, 2020

Hi @FDLI ,

Thanks for reaching out! I see you are working with Spencer in Support on this and it looks like you have stumbled upon a bug here! 

You have been added as an impacted user which does the following:

  • Re-raises this issue with our dev team
  • Adds weight to the issue in our queue
  • Reminds us to update you once this is resolved

We don't have an ETA on when there might be a resolution, but you'll definitely be notified as soon as we hear back that it's been fixed.

I'm sorry that I don't have better news here but please let us know if you have any additional questions!

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