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Tasks getting hold post bulk input


 I was able to input 5-10 tasks and it was performing well, but when i started pasting 600 records, all the task are on hold. Even after I have deleted those entries, still the new tasks are on hold.

Best answer by andywingraveBest answer by andywingrave

Hey there! This is a common phenomenon with Zapier, and although it can be frustrating - It’s in place to help save you money. The last thing you want to do is accidentally use up all your tasks for the year in one go. 

 

Don’t worry - They’ll be on-hold until you decide what to do with them

 

You have a couple of options -You can either:

  1. Replay your tasks from the admin panel
  2. Delete your tasks from the admin panel
  3. Play them (Although - If you’ve deleted the records, I’d advise you don’t do this, as they’ll all just error)
  4. Contact support to see if they can remove the cap (I’ve had to do this a few times, for some zaps, and it’s something I know they can do)

Hope this helps. 

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2 replies

andywingrave
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  • Zapier Expert
  • 854 replies
  • Answer
  • April 20, 2020

Hey there! This is a common phenomenon with Zapier, and although it can be frustrating - It’s in place to help save you money. The last thing you want to do is accidentally use up all your tasks for the year in one go. 

 

Don’t worry - They’ll be on-hold until you decide what to do with them

 

You have a couple of options -You can either:

  1. Replay your tasks from the admin panel
  2. Delete your tasks from the admin panel
  3. Play them (Although - If you’ve deleted the records, I’d advise you don’t do this, as they’ll all just error)
  4. Contact support to see if they can remove the cap (I’ve had to do this a few times, for some zaps, and it’s something I know they can do)

Hope this helps. 


nicksimard
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  • Zapier Staff
  • 2115 replies
  • April 21, 2020

As @Saastronomical points out, you can contact our support team and they can typically increase that task limit, as long as it’s not super high :)