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Best answer

Authentication failed; error parsing response; Get request received 200 code

  • April 15, 2020
  • 1 reply
  • 979 views
A

Hi,
 

I am trying to integrate my app to zapier. However, I am not able to authenticate my credentials using basic Authentication and getting the error stating authentication failed. Please find attached screen shot of the error. Kindly suggest! 

Authentication failed.

 

Best answer by ikbelkirasan

Hi @asmita - Are you sure your API supports basic authentication? In basic authentication, you don’t have to perform a login. You just include the user:pass combination in Base64 format in the Authorization header. It should allow access to the resource when the credentials are valid. For invalid credentials, it should return error 401 instead of redirecting to the login page.

Can you show a screenshot of the authentication test function?

 

 

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    1 reply

    ikbelkirasan
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    • ikbelkirasanZapier Expert
    • Zapier Expert
    • 555 replies
    • Answer
    • April 15, 2020

    Hi @asmita - Are you sure your API supports basic authentication? In basic authentication, you don’t have to perform a login. You just include the user:pass combination in Base64 format in the Authorization header. It should allow access to the resource when the credentials are valid. For invalid credentials, it should return error 401 instead of redirecting to the login page.

    Can you show a screenshot of the authentication test function?

     

     

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