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Trouble loading 'Trigger Rule' data in step 1: Unexpected token < in JSON at position 0 [Woocommerce]


We’re migrating our legacy Woocommerce integrations over to the new format, and Zapier can’t retrieve any Trigger Rules after logging into our development website (which has SSL), but I have no idea what is causing this error or what to do about it.

Best answer by nicksimardBest answer by nicksimard

Hi @sdsdsd!

It looks like you also contacted our Support team and they got back to you with the following:

The Trigger step wasn't configured when I looked at the Zap.

So I just tried it with Line Item in and Order and Order created for the Trigger Rule and it worked to pull in a sample.

dc3c7ba5f65a20937249083d2adc2833.png
(view larger)

Could you give it another try and if it doesn't work - just leave it configured and let me know so I can take another look?

So it appears that you’re good to go, @sdsdsd :) Is that right? 

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3 replies

nicksimard
Forum|alt.badge.img+11
  • Zapier Staff
  • 2115 replies
  • April 14, 2020

Hi there!

I see that you’ve written to our Support team and are waiting on a response from them. Please continue the conversation there, as they will be best suited to help you out in this case :)


  • New
  • 1 reply
  • April 21, 2020

Hi Nick, I’m having the same issue, anything you can share on how it have been solved? Tnx!


nicksimard
Forum|alt.badge.img+11
  • Zapier Staff
  • 2115 replies
  • Answer
  • April 23, 2020

Hi @sdsdsd!

It looks like you also contacted our Support team and they got back to you with the following:

The Trigger step wasn't configured when I looked at the Zap.

So I just tried it with Line Item in and Order and Order created for the Trigger Rule and it worked to pull in a sample.

dc3c7ba5f65a20937249083d2adc2833.png
(view larger)

Could you give it another try and if it doesn't work - just leave it configured and let me know so I can take another look?

So it appears that you’re good to go, @sdsdsd :) Is that right?