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Question

Does the 17hats “Updated Contact” trigger run for any change?

  • August 18, 2021
  • 1 reply
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  • Beginner
  • 2 replies

For the 17hats trigger event ‘Updated Contact’, what does it mean “triggers when an already existing contact is updated”?

 

Does it literally mean that ANY change to the Contact record will trigger the event, such as Archiving the Contact record, or changing the Lead Type from Hot Lead to Cold Lead, or adding an email address?

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1 reply

Troy Tessalone
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Hi @DRM 

Sometimes the only way to find out is to test by building a Zap and making different updates to a Contact in 17Hats, then checking whether the Zap triggered.