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Best answer

I CANT GET MY FB MESSAGES IN MY BOARD ON MONDAY

  • March 21, 2020
  • 1 reply
  • 33 views
V

I CANT GET MY FB MESSAGES IN MY BOARD ON MONDAY

 

I DID ALLPROCESS AND WITH TEST THROUGH ZAPPIER, ALLA WORKS FINE AND NEW PULSES ARE CREATED WITH EACH PULSE(OR TICKET). BUT WHEN I DO IT WITH ANOTHER ACCOUNT FB, WITH A TEST CHATT THEN DOESNT WORK. WHY?

Best answer by Danvers

Hi @VILFREDO I’m sorry to hear that you’re having some trouble with your Zap, let’s see if we can get to the bottom of things. 

 

WHEN I DO IT WITH ANOTHER ACCOUNT FB, WITH A TEST CHATT THEN DOESNT WORK. 

Do you mean that you can’t get a sample for the Zap with the new account? Are you seeing any error message there?

 

With Facebook integrations, a common issue is the permissions that are needed. Could you take a look at this steps in this help guide and make sure that you went through all of those for the second account? 

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    1 reply

    Danvers
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    • DanversZapier Staff
    • Zapier Staff
    • 3731 replies
    • Answer
    • March 24, 2020

    Hi @VILFREDO I’m sorry to hear that you’re having some trouble with your Zap, let’s see if we can get to the bottom of things. 

     

    WHEN I DO IT WITH ANOTHER ACCOUNT FB, WITH A TEST CHATT THEN DOESNT WORK. 

    Do you mean that you can’t get a sample for the Zap with the new account? Are you seeing any error message there?

     

    With Facebook integrations, a common issue is the permissions that are needed. Could you take a look at this steps in this help guide and make sure that you went through all of those for the second account? 

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