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Card not working properly, cannot change it

  • March 9, 2023
  • 1 reply
  • 69 views

I cannot change payment card, it only allows to pay with Paypal, i tried 3 different Visa cards i use and they work and have money on...what can i do?

Best answer by SamB

Hey @MarkJ99

Sorry to hear of the troubles in changing the payment card on your Zapier account. Our Support team will be the best folks to assist on any issues on that front, so I’d recommend reaching out to them about this here: https://zapier.com/app/get-help

In the meantime, I thought I should share a link to our guide on how to Update your payment method in case it’s helpful. And you can find out more about how to retry payments here: Retrying payments

Hope that helps! 🙂

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SamB
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  • March 9, 2023

Hey @MarkJ99

Sorry to hear of the troubles in changing the payment card on your Zapier account. Our Support team will be the best folks to assist on any issues on that front, so I’d recommend reaching out to them about this here: https://zapier.com/app/get-help

In the meantime, I thought I should share a link to our guide on how to Update your payment method in case it’s helpful. And you can find out more about how to retry payments here: Retrying payments

Hope that helps! 🙂


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