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Best answer

Catch Hook not triggering despite success response to sending app

B

As a company we’re trying to integrate our app by using webhook triggers. We made a subsciption API and we store webhook urls in there. Our problem is we cannot trigger zap by sending post request to that webhookUrl.

https://hooks.zapier.com/hooks/standard/9634587/cfc8a612a73b4aa6812fbbb244da7906/
This is a hook url which zapier gave us. Although we have response as below our zap does not trigger.
 

{

    "id": "2d39cc03-0c91-4389-b213-b7cd1619f770",

    "request_id": "60af5aee-7422-4535-bc55-c744f9f9e010",

    "attempt": "60af5aee-7422-4535-bc55-c744f9f9e010",

    "status": "success"

}
 

Best answer by robschmidt

Hi @Barış Yıldırım,

Have you tried using Postman? At first turn on the Zap and then send the exact data in JSON using Postman and see if it triggers. 

Make sure you have followed this doc: https://zapier.com/help/troubleshoot/behavior/zap-isnt-being-triggered

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2 replies

robschmidt
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  • robschmidtZapier Expert
  • Zapier Expert
  • 617 replies
  • Answer
  • May 27, 2021

Hi @Barış Yıldırım,

Have you tried using Postman? At first turn on the Zap and then send the exact data in JSON using Postman and see if it triggers. 

Make sure you have followed this doc: https://zapier.com/help/troubleshoot/behavior/zap-isnt-being-triggered

Outliant.com | Zapier Expert
B

Thanks @robschmidt, it worked.

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