Hi Shaiya, I’m not sure whether you can do this with a Zap (I was looking for a way to do this and found your thread here) but here’s how I currently get this done. I use Book Like a Boss, which is a booking platform like Calendly. I chose them specifically for their reminders. BLAB integrates with Zapier and also natively with Zoom, so it’s a good fit. It’s not free - I pay about $30/month - but it’s well worth it to me because it automatically sends both email and text reminders to my customers.
I have a BLAB account, a Zoom account, a Google calendar, and Hubspot. When someone makes an appointment with me on my landing page, it happens through the BLAB calendar on the page. They pick the date and time, then enter their email (required) and cell number (optional). BLAB is set to talk to both Zoom and Google Calendar, so when this happens, the customer automatically gets a Zoom invite in their email and the meeting gets entered into my Google Calendar, plus I get an email notifying me of this. (Because it’s integrated with the calendar, it knows not to double-book me, plus you set parameters like hours of availability, how much minimum notice, how much time between meetings, etc.) I use Zapier then to automatically create a new contact in Hubspot so I don’t have to manually enter anything. Then, at 24 hours prior and 1 hour prior to the meeting, my customer and I both get an email reminder and (if the customer gave me his/her cell) a text reminder. The timings are customizable BTW. Like I said, it’s not free but it works like a charm. I’ll also say that I really didn’t expect very many people to give me their cell (my customers are doctors) but I get it probably 90% of the time and now I have their cell, which is very handy as long as you’re not intrusive.
Hope this helps. I’d love to find a way to do this with a Zap and save the $30 (Hubspot does for free everything BLAB does EXCEPT the text messaging). Good luck.