I can’t make a Zap with Boleto Simples because dosen’t recognize my Boleto Simple account, does anyone know how to fix this?
I already checked if was a wrong password problem.
I already checked if was a problem with the Boleto Simples company, and they said that the zapier that wasn’t recognizing the account.
Best answer by steph.nBest answer by steph.n
Hi
It appears that Boleto Simples is returning a 403 error.
The message they include is "User without active subscription".
To resolve the issue, you may want to check your Boleto Simples account's permissions, to make sure that it has "admin" or "owner" permissions, and is on a plan that allows for API connections.
+10Hi
I'm going to flag this post for the Zapier Community Team. They should have more insight on this and can escalate to the support team if needed.
Sit tight, and someone will contact you soon.
+8Thanks
Hi
Thanks for reaching out- sorry you are running into an error here!
Have you previously been able to connect to Boleto Simples? The Zapier connection will expire after a certain amount of time so reconnecting it will often do the trick.
If this isn’t the culprit, please let us know and we can dig deeper!
Thanks for your attention Andrew and Liz.
I never could connect Boleto Simples with Zapier, not even for some minutes. I think that the problem it’s the recogniton of my Boleto Simples account.
+8Thanks for the additional details
I’m escalating this to Support so they can take a closer look. They will be in touch just as soon as they can!
+8Hi
It appears that Boleto Simples is returning a 403 error.
The message they include is "User without active subscription".
To resolve the issue, you may want to check your Boleto Simples account's permissions, to make sure that it has "admin" or "owner" permissions, and is on a plan that allows for API connections.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
