@franck Welcome to the Zapier Community.
This is a known limitation that Google has placed on it's non-business gmail accounts. You can read about it here.
There are two options, 1: change to a business (paid for) google account, OR 2: use Google Spreadsheets as a middleman.
I'll explain option #2 here. If you want to choose option 1 there are other communities for supporting the change to a business account.
For option #2 follow these steps:
- Create a Google Spreadsheet called "Gmail Middleman" put the names of whatever data you want to put into airtable in the first row, for example: From, Subject, Date, Body (and anything else you want to have has columns/fields in Airtable
- Change the step in your existing zap that creates a new record in airtable to be a "create new spreadsheet row" in google sheets. point to the "Gmail Middleman" spreadsheet and for each of the columns you gave headers for (ie From, Subject, Date, Body) choose the value you want from the trigger step (gmail)
- Create a new Zap that triggers on a new spreadsheet row. Point that trigger to the "Gmail Middleman" spreadsheet
- For the action step on the second zap do a "create Record" in Airtable and use the information from your trigger step (ie: From, Subject, Date, Body) to fill in your airtable values.
You will now have your email logged in two places, Google Sheets and Airtable.