I have a Zap that works perfectly, except that it sends multiple emails at the end. The Zap looks like this;
1. Wix Automation
2. B Human AI Video Creation
3. Email Sent by Gmail with B Human AI Video in it.
Basically when ever anyone subscribes to the mailing list, this automation is supposed to work. The issue is that Gmail is sending four emails every-time instead, of one.
I tried to use a Label (inbox, and others) thinking that was the issue, but that didn’t do anything.
I thought maybe the data was bad from Wix so I used Formater in between steps 1 and 2 to exact the email, that didn’t work either.
What am I missing? Any help would be appreciated!!!
Best answer
My Zap is sending multiple Gmail emails at the end of Zap.
- Beginner
- 5 replies
Best answer by ZapStar
Troy Tessalone wrote:
We would need proof that these 2 Zap Runs are for the same data.
We would need to see screenshots of the DATA OUT from the Mailchimp trigger step.
https://zapier.com/app/history/
FYI...it’s written as Mailchimp
It appears that it has resolved itself now with MailChimp, it is only sending one email.
Thanks for all your help Troy! Have a great day
+14- Zapier Expert
- 31255 replies
Hi
Good question.
Can you show proof from your Zap Runs with the timestamps of the repeated email sends by Gmail?
- Beginner
- 5 replies
Attached are screen shots of the Zap Run. I don’t see anything in there that would show why its sending 4 emails.
I have also attached a screen shot from the Google account, where you can see the 4 emails have been sent.
- Beginner
- 5 replies
I spoke too soon, attached is a screen shot from Zap Runs showing the time stamp of four emails.
Any idea how to fix this?
+14- Zapier Expert
- 31255 replies
How is the Wix Automation configured?
Is this happening for every user or randomly?
It could be that the Wix Automation triggered 4 separate times since those timestamps are not all the same.
- Beginner
- 5 replies
I thought it might be Wix, so I just changed the subscription page over to Mail Chimp. Now instead of sending 4 emails, is only sending 2 (attached).
Any ideas?
- Beginner
- 5 replies
Troy Tessalone wrote:
How is the Wix Automation configured?
Is this happening for every user or randomly?
It could be that the Wix Automation triggered 4 separate times since those timestamps are not all the same.
It’s every user. Everytime that some subscribes.
+14- Zapier Expert
- 31255 replies
We would need proof that these 2 Zap Runs are for the same data.
We would need to see screenshots of the DATA OUT from the Mailchimp trigger step.
https://zapier.com/app/history/
FYI...it’s written as Mailchimp
- Beginner
- 5 replies
- Answer
Troy Tessalone wrote:
We would need proof that these 2 Zap Runs are for the same data.
We would need to see screenshots of the DATA OUT from the Mailchimp trigger step.
https://zapier.com/app/history/
FYI...it’s written as Mailchimp
It appears that it has resolved itself now with MailChimp, it is only sending one email.
Thanks for all your help Troy! Have a great day
1 person likes this
+6- Zapier Staff
- 6514 replies
That’s great to hear
If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗
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