I am having issues transferring fields from Jotform to Zapier.
I have created a form on Jotform that gathers data and inserts it into a html style email. See the photo
When I test the step in Zapier it works perfectly, however when I use the Jotform to complete this task, the data is empty/partially missing.
+14Hi
Good question.
To help you troubleshoot, check your Zap Runs history details to see the DATA IN/OUT for each Zap step: https://zapier.com/app/history/
If you’ve relabeled a Jotform field, then you likely need to remap that field in the Zap.
Hi Troy,
Thanks for your response.
The DATA OUT from Jotform is displaying correctly - It is receiving the data from Jotform in the right format and field names.
It’s really strange as when I test the zap as a draft, it works perfectly. It just doesnt seem to work when I use the jotform.
Hi Troy, I have found the issues. Thanks for your help!
+6That’s awesome
If it's not too much trouble, would you be willing to share how you tackled the problem? It could be a valuable resource for our other wonderful community members who might encounter a similar issue in the future. 😊
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