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Best answer

Unable to connect with odoo self host authentication failed

T

When I’m filling the authentication spaces, there is one for the Base URL, but it asks me for a different URL than https://*.odoo.com accounts. How do I get a different URL account? Do I have to use my own domain?

Best answer by MichelleS

Hey, @Tony96 ! Just following up here to see if Troy’s answer helped. As he noted, The Odoo CRM integration only works if your CRM is hosted on odoo.com. If it’s hosted elsewhere, it won’t work. It sounds like this might be the issue that you’re running into.

Troy Tessalone wrote:

About the Odoo CRM Integration

  • Admin/owner permissions: Only works with instances that are hosted at odoo.com and will not work for self-hosted instances.
    For self-hosted instances, use the OpenERP integration.

 

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2 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi @Tony96 

Good question.

About the Odoo CRM Integration

  • Admin/owner permissions: Only works with instances that are hosted at odoo.com and will not work for self-hosted instances.
    For self-hosted instances, use the OpenERP integration.
⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M
Forum|alt.badge.img+5
  • MichelleSZapier Staff
  • Zapier Staff
  • 54 replies
  • Answer
  • July 5, 2022

Hey, @Tony96 ! Just following up here to see if Troy’s answer helped. As he noted, The Odoo CRM integration only works if your CRM is hosted on odoo.com. If it’s hosted elsewhere, it won’t work. It sounds like this might be the issue that you’re running into.

Troy Tessalone wrote:

About the Odoo CRM Integration

  • Admin/owner permissions: Only works with instances that are hosted at odoo.com and will not work for self-hosted instances.
    For self-hosted instances, use the OpenERP integration.

 

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