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Best answer

Clickatell SMS message special characters aren’t correctly encoded.

A

I am trying to send text messages using a connection to clickatell. However, special characters (mainly ü, ä, ö and ß) aren’t properly encoded (e.g. ß turns into üß).

Is there anyone running a similar setup who can tell me how to properly encode the messages?

Thanks!

Best answer by jesseBest answer by jesse

Hey @arisesac! I checked with our team and it looks like we have an open feature request for supporting special characters. No ETA for if/when you can expect to see this added, but we’ll followup on this thread as soon as we have any updates to share! I have also added your vote for this, which means you’ll receive an email once it’s added. 🙂

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5 replies

Troy Tessalone
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Hi @arisesac 

Good question.

Have you reviewed this help article from Clickatell?

https://www.clickatell.com/help-center/general/do-you-support-unicode/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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1 person likes this
  • A
    arisesac
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  • arisesacBeginner
  • Author
  • Beginner
  • 2 replies
  • May 21, 2022

Thanks for the fast reply Troy!

I did actually read this article, but it made me assume that Clickatell would just automatically adjust whatever I throw at it, which is apparently not the case.

I might need to contact Clickatell Support though. Do you think the issue is more likely to be on their side?

Troy Tessalone
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@arisesac 

Yes, Zapier is just a middle man letting your connect apps.

Clickatell Support: https://www.clickatell.com/contact-support/

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
jesse
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  • jesseArchitect
  • Architect
  • 1348 replies
  • Answer
  • May 27, 2022

Hey @arisesac! I checked with our team and it looks like we have an open feature request for supporting special characters. No ETA for if/when you can expect to see this added, but we’ll followup on this thread as soon as we have any updates to share! I have also added your vote for this, which means you’ll receive an email once it’s added. 🙂

A
1 person likes this
  • A
    arisesac
A
  • arisesacBeginner
  • Author
  • Beginner
  • 2 replies
  • May 27, 2022

Hi Jesse!

Thanks for taking the time and looking into this, appreciate it.

Great to know you guys are working on it!

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