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Zoho Books “Cannot read property 'webhook_id' of undefined” error


  • January 15, 2022
  • 2 replies
  • 191 views

I am linking Zoho Books with Zapier webhook, it is working properly when testing, but when we switch Zap on it is showing error ‘Zap was paused with error message: Cannot read property 'webhook_id' of undefined’

 

Can anyone help on this?

Best answer by SamBBest answer by SamB

Hey @Mohd Alnaser!

I did some checking and it appears that you’re running into a known issue with the Zoho Books integration. So I’ve gone ahead and added you to the list of affected users on the bug report. I don’t have an ETA on when it will be resolved but we’ll can contact you by email as soon as it’s fixed. 

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2 replies

Troy Tessalone
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Hi @Mohd Alnaser 

Please post screenshots with how your Zap trigger is configured along with the resulting error message.


SamB
Community Manager
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  • Community Manager
  • 7427 replies
  • Answer
  • March 15, 2022

Hey @Mohd Alnaser!

I did some checking and it appears that you’re running into a known issue with the Zoho Books integration. So I’ve gone ahead and added you to the list of affected users on the bug report. I don’t have an ETA on when it will be resolved but we’ll can contact you by email as soon as it’s fixed.