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  • Found an already existing user with this email address and a different internal ID.
Question

Found an already existing user with this email address and a different internal ID.

  • November 20, 2020
  • 1 reply
  • 91 views
B

When trying to access my Zapier account, I ran into his error message :

 

“ Found an already existing user with this email address and a different internal ID. “

 

How can I solve this? What is the root cause?

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    1 reply

    andywingrave
    Forum|alt.badge.img+9
    • andywingraveZapier Expert
    • Zapier Expert
    • 854 replies
    • November 20, 2020

    This sounds like an oAuth issue. Can you try logging out completely and resetting your password and logging in that way? When you do that, what happens?

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