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  • Trying to toggle a checkbox on table when a new record is added in another table in the same base
Best answer

Trying to toggle a checkbox on table when a new record is added in another table in the same base

  • July 28, 2020
  • 1 reply
  • 47 views
B

I have a tank table and a tank ticket table.

 

The ticket table has a relationship setup that way users can pick which tank a ticket belongs to.

 

When the ticket record is created I would like to set a flag on the tank table to show a ticket has been opened.

 

Every time I do this the zap will work in testing but only for the row that I do it for.  The zap will also work for other new records when I manually process it.  It seems as if the trigger only works on manual processing or trigger testing.

 

I have tried two types of zaps

 

(1) new record > (2) search for existing record from step one’s tank key > (3) update tank key ticket flag to 1

 

I also tried new record triggers update  (skipping the search)

 

Best answer by Liz_Roberts

Hi @bfmlogos ,

Thanks for reaching out! To get the best answer here, I believe the Support team would need to look at your specific configuration/Trigger and troubleshoot further.

You can contact them here and someone will take a look at your specific Zap configuration just as soon as they can and get you squared away!

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1 reply

Liz_Roberts
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  • Liz_RobertsZapier Staff
  • Zapier Staff
  • 1366 replies
  • Answer
  • July 30, 2020

Hi @bfmlogos ,

Thanks for reaching out! To get the best answer here, I believe the Support team would need to look at your specific configuration/Trigger and troubleshoot further.

You can contact them here and someone will take a look at your specific Zap configuration just as soon as they can and get you squared away!

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