Skip to main content
Best answer

Trigger isn't automatic; I Have to run the zap


Hi there, total newbie here! I created a zap to create a quick event in calendar from a form.  When I run the test the event is created but once I turn it on, it won’t create the events right away.  I have to run the zap for it to look for new entries in the spreadsheet and then schedule the calendar event.  Am I doing something wrong?

Thanks!

Jocelyn

Best answer by Danvers

Hi @Jocelyn welcome to Zapier and welcome to the Community!

 

Some triggers on Zapier can take around 15 minutes between the event happening (something new in your Spreadsheet) and the Zap being triggered. Could you try adding something to the sheet and then waiting around 20 minutes to see if the Zap triggers then? 

 

The reason for this is that for some types of trigger, instead of the app sending Zapier the information as soon as it happens (an instant trigger), Zapier will check in with an app at fixed intervals to see if there is any new information (polling trigger). Most common Spreadsheet apps (like Google Sheets and Microsoft Excel) have polling triggers, so there will be a delay between the change in the sheet and the Zap triggering. 

View original
Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Matt
Forum|alt.badge.img+2
  • Beginner
  • 27 replies
  • March 20, 2020

What form service and type spreadsheet are you using?

I’ve used wufoo forms and they are instant trigger on the zap (i.e. instant still takes a few seconds). No spreadsheet needed.


Danvers
Forum|alt.badge.img+12
  • Zapier Staff
  • 3731 replies
  • Answer
  • March 23, 2020

Hi @Jocelyn welcome to Zapier and welcome to the Community!

 

Some triggers on Zapier can take around 15 minutes between the event happening (something new in your Spreadsheet) and the Zap being triggered. Could you try adding something to the sheet and then waiting around 20 minutes to see if the Zap triggers then? 

 

The reason for this is that for some types of trigger, instead of the app sending Zapier the information as soon as it happens (an instant trigger), Zapier will check in with an app at fixed intervals to see if there is any new information (polling trigger). Most common Spreadsheet apps (like Google Sheets and Microsoft Excel) have polling triggers, so there will be a delay between the change in the sheet and the Zap triggering. 


  • Author
  • Beginner
  • 1 reply
  • March 23, 2020

Hi Danvers, yup, that worked.  Thanks for the info.  Jocelyn