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Question

Getting “Unable to create channel” error from Microsoft Teams


I am getting the following error when attempting to launch 

 

Unable to create channel: A team owner must install the Zapier app from the Teams store to use this feature, then reconnect your Microsoft account in Zapier.

 

I am the owner of the Team in question. I have linked Zapier with my Teams account and installed it into the Team I’m attempting to create a channel in.

 

Zapier lists that team as a valid choice (it does NOT say zapier needs to be installed into the team as it does on all my other teams listed)

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2 replies

Wemakefuture
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  • Zapier Expert
  • 166 replies
  • July 19, 2021

Did you install it and test if you can post then?


  • Author
  • New
  • 1 reply
  • July 19, 2021
Wemakefuture wrote:

Did you install it and test if you can post then?

Install what to where? In my OP I said I installed Zapier to the Team in question… what else can I install and to where else?