I was using Mailchimp - which has this functionality built-in called "Specific Date" where I can send reminders on DATE -4days, then DATE -2days before a booked event.
Our business has moved to Sendinblue for email marketing and it does not have this function built-in to the automation.
I have tried to build a Zap with Zapier Formatter, Zapier Delay and even Google Calendar Event Start...but they keep erroring.
Has anyone successfully built this function with Zapier? Help appreciated!
Best answer by AndrewJDavison_LuhhuBest answer by AndrewJDavison_Luhhu
Hi
So yeh, in that case the event is closer than 4 days, so when you give it the event date, subtract 4 days, you end up with a date in the past - and you obviously can't delay the zap until something in the past.
On the delay step, you'll see a dropdown about handling dates in the past. Open it and select "Always continue".
Then, if the booked event is less than 4 days away the zap will just send the reminder immediately. No more error.
+10Hi
Can you show us the errors you're getting?
Hi AndrewJDavison_Luhhu - thanks for taking an interest!
Here's one way I tried it:
Manipulate Date -4 days...
Successful
Error on Delay
I somewhat understand there are constraints on the Delay function but I can't be sure that that is my issue...
Thanks for any help.
+10Hi
So yeh, in that case the event is closer than 4 days, so when you give it the event date, subtract 4 days, you end up with a date in the past - and you obviously can't delay the zap until something in the past.
On the delay step, you'll see a dropdown about handling dates in the past. Open it and select "Always continue".
Then, if the booked event is less than 4 days away the zap will just send the reminder immediately. No more error.
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