I’m creating a Zap where doing the following:
- I’m sending Airtable records from a specific view to Intercom
- Once they’re in Intercom, I want this new user or lead to be tagged with a specified tag
The first part is easy, but when I add another step to the Zap I’m selecting “Add/Remove Tag on User in Intercom”.
When you’re in the customize tag section, the fields required are “Email” and “Tag Name”.
How do I get it to reference the existing User in the zap that is being added so that it can assign the tag to it?
Right now, if I add the users email to the “Email” field and assign a tag, if I try to turn on or test the zap, it fails because the User isn’t created yet so it can’t add a tag to the assigned record.
