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How can I connect a chatbot to Shopify?

  • October 29, 2024
  • 3 replies
  • 61 views

Hi everyone.

Someone can help me? i would like to create a chatbot that can take all knowledge from a shopify integration.

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3 replies

JammerS
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  • Zapier Staff
  • 2508 replies
  • October 30, 2024

Hi @Flavio,

 

Welcome to the Community.

 

To connect any chatbot to Shopify, use and select your chatbot platform as the trigger app and Shopify as the action app. Set the trigger event, such as a new conversation, and connect your chatbot and Shopify accounts. Next, map relevant data fields, like customer name and email, from the chatbot to Shopify, then test your Zap. Once verified, activate it, and the Zap will run automatically, facilitating data transfer between your chatbot and Shopify.

 

We hope that this helps you jump-start your Zap. Let us know if you have any questions. Thank you.


  • Author
  • Beginner
  • 1 reply
  • October 30, 2024

Hello Jammer,
thank you for your reply. I would need the chatbot then to respond to user requests such as search for a product, show image, product description and url. 
Is it possible to be able to integrate the zapier chatbot with the shopify shop in such a way that the chatbot has all the necessary knowledge to answer the user's requests?
Thank you.
Have a nice day.


JammerS
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  • Zapier Staff
  • 2508 replies
  • November 4, 2024

Hi @Flavio,

 

To integrate a Zapier chatbot with your Shopify store, choose a platform like Manychat, set it up to handle common queries, and connect it to your store via Zapier. Ensure the chatbot can access relevant Shopify data and conduct thorough testing. This setup enhances customer interactions and streamlines support.