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How do I split 'Retrieve Thread Messages' in a Zapier workflow for Slack and Coda?

  • October 22, 2024
  • 4 replies
  • 51 views

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Hello! I'm trying to build a workflow for my product team where a bot in Slack asks the team which metrics they want to record for a new feature that we've released. I then want it to update the documentation for the feature in a Coda doc. I've got stuck though using "retrieve thread messages" in Slack. The Zapier bot messages the channel asking the PM to reply with the metric they want to record. "Retrieve thread messages" then obviously records both messages (the original and the reply) so I've used Formatter by Zapier to split the two messages using the comma. This seems to work well because I get this output (see first screenshot below) but then when I go into the Coda zap that follows this one, it doesn't offer me the option of separating these outputs for the Success Metric field in Coda (see second screenshot). Anyone have any ideas? Or is this something that's just not possible?

 


 

 

Best answer by redgirl07

Thanks. I actually got a solution from someone on Reddit who suggested I use AI by Zapier to pull out the output I wanted which has worked. Thank you!

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4 replies

Troy Tessalone
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  • Zapier Expert
  • 31501 replies
  • October 22, 2024

Hi @redgirl07 

The Formatter step is creating an array of arrays.

e.g. 1_1 and 2_1

That is because the original data sent to the Formatter step is already an array.

 


JammerS
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  • Zapier Staff
  • 2719 replies
  • October 23, 2024

Hi @redgirl07,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.


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  • Author
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  • 1 reply
  • Answer
  • October 23, 2024

Thanks. I actually got a solution from someone on Reddit who suggested I use AI by Zapier to pull out the output I wanted which has worked. Thank you!


JammerS
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  • Zapier Staff
  • 2719 replies
  • October 24, 2024

Hi @redgirl07,

 

Wow! Thank you for confirming your resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.