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Question

How can I create custom Salesforce record and create relationship with contact?

  • September 24, 2024
  • 2 replies
  • 11 views

How can I have the Zap create a new Salesforce custom record and create a relationship with the Contact object based on matching Email address each time a survey is completed via SurveyMonkey?

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2 replies

Troy Tessalone
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  • Zapier Expert
  • 31398 replies
  • September 24, 2024

Hi @KGMario 

Salesforce available Zap app triggers/actions: https://zapier.com/apps/salesforce/integrations#triggers-and-actions

Salesforce help links for the Salesforce Zap app: https://zapier.com/apps/salesforce/help

  • Action: Salesforce - Find/Create Contact
  • Action: Salesforce - Create Record
    • Map the Contact record ID found from the previous step

SamB
Community Manager
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  • Community Manager
  • 7796 replies
  • October 2, 2024

Hi @KGMario 👋

Just came across your post here and wanted to check how things are going. Did you manage to get the contact and customer record linked using the approach Troy suggested? 

Let us know if you’re running into any issues on that and we’ll be happy to help further!