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Question

How do I get the trigger "Members Plan updated" started from Memberstack

  • September 13, 2024
  • 2 replies
  • 13 views

Hi Community,

 

Whenever a new user is added to Memberstack I need to separate the user based on their “Plan Connection Plan Id” which is the plan they chose on the website. To further send them to Klaviyo into the right email marketing list.

 

The issue I am facing is the following:

The trigger “New Member” starts and works fine but does not provide me with the information “Plan Connection Plan Id” which I need to seperate the user.

 

 

The trigger Member’s Plan Updated provides the “Plan Connection Plan Id” which I need but does not start when a new user is added to Memberstack.

 

 

 

I don’t know how to bring the user to the right list when he signs up since I don’t have the information with the New Member trigger.

 

If you need more details please let me know and I will provide them.

 

Thank you for help, I really appreciate it.

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2 replies

Troy Tessalone
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  • Zapier Expert
  • 31226 replies
  • September 13, 2024

Hi @Fabian_93 

Try adding this as Zap step 2: Memberstack - Find Member

See if that returns the desired data.


ken.a
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  • Zapier Staff
  • 6510 replies
  • September 16, 2024

Hi @Fabian_93,

I just came across your post here and wanted to check in here to see how you’re getting on. Have you tried Troy’s suggestion to use the “Find Member” action here?

Please do let us know if you’re still in need of some help on this at all - happy to assist further! 🙂