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Best answer

Asana + Excel - custom field will not merge

  • July 15, 2020
  • 1 reply
  • 123 views
E

I have created a zap to create asana tasks from new rows in Excel. When running the test my custom fields in Asana remain blank however I have made sure they are selected when I customized the task. All fields in excel have been changed to either a TEXT or NUMBER format to match the same format as the custom field.

Note: some custom fields have a drop down with the correct selection displayed in the Excel cell.

 

 

Best answer by steph.n

Hi @emmawhite - Have you tried turning on the Zap and then waiting after new input is put into your spreadsheet? Also, I wanted to direct you to this guide to address common issues with your Google Sheets integration: https://zapier.com/help/doc/common-problems-google-sheets-zapier

Please let us know if the issues mentioned in the guide were helpful or not. We’re happy to help further!

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  • steph.nBuilder
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  • 899 replies
  • Answer
  • July 21, 2020

Hi @emmawhite - Have you tried turning on the Zap and then waiting after new input is put into your spreadsheet? Also, I wanted to direct you to this guide to address common issues with your Google Sheets integration: https://zapier.com/help/doc/common-problems-google-sheets-zapier

Please let us know if the issues mentioned in the guide were helpful or not. We’re happy to help further!

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