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Question

How do I customize the information displayed in Slack messages triggered by Calendly bookings?


I have a Zap created to where once anyone books a Demo with my unique Calendly URL it sends a message to a specific Slack channel (this is working). Unfortunately it comes across as just the title of the Zap (see attached). How do i go about getting more info into this slack message? I would love it if it showed the persons name, email and time of demo booked. thanks all!

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3 replies

Troy Tessalone
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Hi @jlobdell87 

Good question.

To help us have full context, please post detailed screenshots with how your Zap steps are configured, thanks.


  • Author
  • Beginner
  • 1 reply
  • January 18, 2024

sorry for my delay! Here’s a couple of screenshots. Hopefully this can shed some light on my issue!


Troy Tessalone
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@jlobdell87 

Help article to reference about how to configure your Zap action steps: https://zapier.com/help/create/basics/set-up-your-zap-action

Make sure to review the field description for guidance.