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  • Need to "cancel event" from Google Calendar, based on prompt response from Calendly
Best answer

Need to "cancel event" from Google Calendar, based on prompt response from Calendly

  • November 25, 2022
  • 3 replies
  • 232 views
C

Hi I’m going to break it down in the steps that need to happen so its clearer.

  1. Prospect goes to calendly.
  2. Selects time and date and fills out qualifying questions
    1. If the right answer is selected.
      1. Creates the appointment and everything is great.
    2. If in the incorrect answer is selected
      1. Created the appointment.
  3. Zapier needs to identify that the wrong answer was selected.
    1. In Gmail I have created a filter and label so it’s saved automatically in it.
  4. Once identify I need for Zapier to recognize it in Google Calendar.
    1. Find event through search term.
  5. Once identified Delete Event in Google Calendar
    1. Event is selected.
    2. Event is canceled
    3. Attendees are notified
  6. Delay 1 minute
  7. Send an email through Gmail
    1. Thanks but no thanks, email is sent.

Its safe to say that technically everything but 5 (and maybe 4) doesn’t happen

 

Best answer by Todd HarperBest answer by Todd Harper

Hi @Cmurcia!

Troy’s method is definitely ideal, as it will stop the event from being placed on your calendar from the start! Calendly designed Routing Forms exactly for this purpose and it’s the right tool for the job!

But if you want to continue using Zapier for this, or have another issue related to manipulating Google Calendar events in the future, I believe your issue is related to the fact that in step 3, you are pointing the app to the title of an event instead of the event ID. Try this instead:

 

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3 replies

Troy Tessalone
Forum|alt.badge.img+14
  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 31047 replies
  • November 25, 2022

Hi @Cmurcia 

Good question.

Why not use Calendly Routing Forms?

https://help.calendly.com/hc/en-us/articles/4418606043927-Getting-started-with-Routing-Forms

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
chanelle
Forum|alt.badge.img+8
  • chanelleZapier Staff
  • Zapier Staff
  • 628 replies
  • November 25, 2022

Happy Friday @Cmurcia! Were you able to give Troy’s recommendation a go? If you have any remaining questions, please don’t hesitate to pop back in! 

Todd Harper
Forum|alt.badge.img+8
  • Todd HarperZapier Expert
  • Zapier Expert
  • 197 replies
  • Answer
  • November 26, 2022

Hi @Cmurcia!

Troy’s method is definitely ideal, as it will stop the event from being placed on your calendar from the start! Calendly designed Routing Forms exactly for this purpose and it’s the right tool for the job!

But if you want to continue using Zapier for this, or have another issue related to manipulating Google Calendar events in the future, I believe your issue is related to the fact that in step 3, you are pointing the app to the title of an event instead of the event ID. Try this instead:

 

Liz_Roberts
C
2 people like this
  • Liz_Roberts
    Liz_Roberts
  • C
    Cmurcia
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