Skip to main content
Best answer

Unable to authenticate Inistate within my Zap


Hello, why I click API Details, it becomes this:

I want to get the api key to continue the step. Could anyone help me?

Best answer by KayCeeBest answer by KayCee

Hey @Siew Chin Khai 

I wanted to post an update here. We’ve heard back from the Inistate team and they’ve fixed the issue. 

 

The link has been updated to https://community.inistate.com/t/api-key-location-instructions/62 which will have instructions on generating the API key (same as the note from @jesse in this thread)

 

Hope that helps! 

View original
Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi @Siew Chin Khai 

Good question.

Please reference this help article for Inistate: https://zapier.com/help/doc/how-to-get-started-with-inistate-on-zapier


jesse
Forum|alt.badge.img+9
  • Architect
  • 1348 replies
  • May 16, 2022

Hey @Siew Chin Khai! It looks like this is a bug, so we’ve gone ahead and filed it for the Inistate team to review and correct. No ETA on when this will get sorted out but we’ll both email you directly and update this thread when it does. In the meantime, I recommend checking out the following steps from the article Troy posted to find your API key:

  1. Log into Inistate account
  2. Click “Account”.
  3. Choose “Integration”.
  4. Click to generate a new API key.
  5. Copy the generated API ket to your clipboard.
  6. Paste your token into your Inistate account and then Continue.

KayCee
  • Zapier Staff
  • 1 reply
  • Answer
  • May 17, 2022

Hey @Siew Chin Khai 

I wanted to post an update here. We’ve heard back from the Inistate team and they’ve fixed the issue. 

 

The link has been updated to https://community.inistate.com/t/api-key-location-instructions/62 which will have instructions on generating the API key (same as the note from @jesse in this thread)

 

Hope that helps!