I have a Zap that creates a document for the client one hour before our appointment. I use the “delay until” function to accomplish this which is triggered by the scheduling software.
My issue is when they cancel or reschedule. I want to keep these documents in order of the sessions. Is there way when a cancel appointment is triggered to delete the originally delayed zap?
Best answer by Troy TessaloneBest answer by Troy Tessalone
@Troy Tessalone If I were to add a conditional check after the delay it would be to see if there is no cancellation trigger from Acuity Scheduling. Is that possible?
After a Delay, you’d have to add a Zap check to pull back the current data about the info you wish to check to then potentially check against a Filter step again.